What Are the Common Use Cases for SAP Conversational AI?
SAP Conversational AI is utilized across various industries to streamline operations, enhance customer engagement, and improve efficiency. Common use cases include:
Customer Support: Automating responses to frequently asked questions, providing 24/7 assistance, and reducing the workload on human agents.
HR and Employee Services: Managing routine HR tasks like onboarding, answering policy-related queries, and scheduling meetings.
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